This Privacy Policy explains how Youncla (“we”, “us”, or “our”) collects, uses, stores, shares, and protects the personal information of individuals (“you”, “your”) who visit our website (the “Site”), purchase our fitness apparel products, or interact with our services (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy. We reserve the right to update or modify this Privacy Policy from time to time, and any changes will be posted on this page with the effective date indicated. We encourage you to review this Privacy Policy regularly.
1. Information We Collect
We may collect two types of information about you: personal information (information that identifies you individually) and non-personal information (information that does not identify you).
1.1 Personal Information
We may collect personal information from you when you interact with our Services, such as when you:
- Create an account on our Site (including your name, email address, password, phone number, and shipping address)
- Place an order for our products (including billing address, payment information, and order details)
- Subscribe to our newsletter or marketing communications (including your email address)
- Contact our customer service team (including your name, email address, phone number, and the content of your communication)
- Participate in surveys, contests, or promotions (including information you provide to enter, such as your name, email address, and preferences)
1.2 Non-Personal Information
We may also collect non-personal information about your use of our Services, such as:
- Your IP address, browser type, and operating system
- The pages you visit on our Site, the time and date of your visits, and the duration of your stay
- The number of times you view our pages and the links you click on
- Information about your device, such as device type, screen resolution, and mobile network information
- Aggregated data about user behavior on our Site (e.g., the most popular products viewed)
We may collect non-personal information through the use of cookies, web beacons, and other tracking technologies. For more information about our use of cookies, please see Section 5 below.
2. How We Use Your Information
We use the information we collect about you for the following purposes:
2.1 To Provide and Improve Our Services
- Process and fulfill your orders, including verifying your identity, processing payments, and delivering products to your shipping address
- Manage your account, including providing you with access to your order history, tracking information, and account settings
- Respond to your customer service inquiries, resolve issues, and provide support
- Improve the functionality, performance, and user experience of our Site and Services, including analyzing user behavior and preferences to optimize our product offerings and content
2.2 To Communicate With You
- Send you order confirmations, shipping notifications, and other updates related to your purchases
- Send you newsletters, marketing emails, and promotional materials about our products, sales, and events (if you have opted in to receive such communications)
- Notify you of changes to our Services, policies, or terms of use
2.3 To Protect Our Business and Users
- Detect and prevent fraud, unauthorized access, and other security risks
- Comply with applicable laws, regulations, and legal obligations, such as responding to legal requests from government authorities
- Enforce our Terms of Service and other policies
2.4 For Other Legitimate Purposes
- Conduct market research and analysis to better understand our customers and their needs
- Personalize your experience on our Site, such as showing you products that may be of interest to you based on your browsing and purchase history
3. How We Share Your Information
We do not sell, rent, or lease your personal information to third parties for marketing purposes without your consent. However, we may share your information with the following third parties in the circumstances described below:
3.1 Service Providers
We may share your personal information with third-party service providers who assist us in operating our business, providing our Services, or fulfilling orders. These service providers may include:
- Payment processors (to process your payment information securely)
- Shipping and logistics companies (to deliver your orders to your shipping address)
- Email service providers (to send you order updates, newsletters, and marketing communications)
- IT service providers (to maintain and secure our Site and systems)
- Analytics providers (to analyze user behavior and improve our Services)
These service providers are only permitted to use your personal information as necessary to perform the services they provide to us, and they are required to protect your information in accordance with applicable laws and this Privacy Policy.
3.2 Legal and Regulatory Authorities
We may disclose your personal information if we believe it is necessary to:
- Comply with a legal obligation, such as a court order, subpoena, or regulatory requirement
- Protect the rights, property, or safety of Youncla, our users, or others
- Investigate or prevent fraud, illegal activities, or violations of our Terms of Service
3.3 Business Transfers
In the event of a merger, acquisition, sale of assets, or other business transaction involving Youncla, your personal information may be transferred to the new owner or controlling entity as part of the business assets. We will notify you of any such transfer in advance, and the new owner will be required to comply with this Privacy Policy (or a similar privacy policy that protects your information to at least the same extent).
4. How We Protect Your Information
We take the security of your personal information seriously and implement reasonable technical, administrative, and physical safeguards to protect it from unauthorized access, use, disclosure, alteration, or destruction. These safeguards include:
- Using secure socket layer (SSL) encryption to protect the transmission of personal information between your device and our Site
- Implementing firewalls, access controls, and other security measures to protect our systems and data
- Regularly updating our security technologies and procedures to address emerging threats
- Restricting access to personal information to only those employees, contractors, and service providers who need it to perform their job functions
- Training our employees on data security and privacy best practices
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You should also take steps to protect your information, such as using a strong password for your account, keeping your password confidential, and logging out of your account when using a public device.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies (such as web beacons, pixels, and session IDs) to collect non-personal information about your use of our Services and to enhance your user experience.
5.1 What Are Cookies?
Cookies are small text files that are placed on your device by a website when you visit it. They store information about your browsing activity, such as your preferences, login status, and the pages you have visited. Cookies can be either “session cookies” (which expire when you close your browser) or “persistent cookies” (which remain on your device for a set period of time or until you delete them).
5.2 How We Use Cookies
We use cookies for the following purposes:
- To enable you to log in to your account and access your personalized information
- To remember your preferences, such as your language and currency settings
- To track your shopping cart and process your orders
- To analyze user behavior and improve our Site and Services
- To deliver targeted marketing communications and advertisements (if you have opted in)
- To detect and prevent fraud and security risks
5.3 Managing Cookies
Most web browsers allow you to control cookies through their settings. You can choose to accept or reject cookies, delete existing cookies, or set your browser to notify you when a cookie is being placed on your device. However, please note that disabling or deleting cookies may affect the functionality of our Site and Services, and you may not be able to access certain features (such as your account or the ability to place orders).
For more information about how to manage cookies in your browser, please refer to your browser’s help documentation.
6. Your Rights and Choices
You have certain rights and choices regarding the personal information we collect about you, subject to applicable laws. These rights may include:
6.1 Access and Correction
You have the right to access the personal information we hold about you and to request that we correct any inaccurate or incomplete information. To access or correct your information, you can log in to your account on our Site and update your account settings, or contact our customer service team at [email protected].
6.2 Deletion
You may request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain the information to comply with legal obligations or process an order). To request deletion of your information, please contact us at [email protected].
6.3 Opt-Out of Marketing Communications
If you no longer wish to receive our newsletters, marketing emails, or promotional materials, you can opt out by clicking the “unsubscribe” link at the bottom of any marketing email we send you, or by contacting our customer service team at [email protected]. Please note that even if you opt out of marketing communications, we may still send you non-marketing communications, such as order confirmations and customer service updates.
6.4 Data Portability
In some jurisdictions, you may have the right to request a copy of your personal information in a structured, machine-readable format, and to transfer that information to another data controller. To request data portability, please contact us at [email protected].
6.5 Withdraw Consent
If we rely on your consent to process your personal information (e.g., for marketing purposes), you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted before you withdrew your consent.
7. Children’s Privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible. If you believe that a child under 13 has provided us with personal information, please contact us at [email protected].
8. International Data Transfers
If you access our Services from outside the country where our servers are located, your personal information may be transferred to, stored, and processed in that country (which may have different data protection laws than your country of residence). By using our Services, you consent to the transfer of your personal information to these countries. We will take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy and applicable laws, such as using standard contractual clauses approved by relevant data protection authorities.
9. Links to Third-Party Websites
Our Site may contain links to third-party websites or services that are not owned or controlled by Youncla. This Privacy Policy does not apply to these third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites or services you visit.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:
- Email: [email protected]
We will respond to your inquiry as soon as reasonably possible.
11. Effective Date
This Privacy Policy is effective as of 2025.09.23.